Type: Case Study
Department: Office of Information Technology (OIT)
Agency: U.S. Energy Information Administration (EIA)
OIT provides IT services to EIA customers. OIT is responsible for providing IT infrastructure, application development and support and user services to over 600 Federal and contractor staff.
The IG identified a number of critical issues. A key weakness was the lack of a comprehensive and implementable architecture. This resulted in IT investments that poorly aligned to EIA strategic objectives. The CIO recognized the need to migrate from an existing on premise data center with expensive and hard to maintain servers and storage but had no concrete approach to accomplishing this or acquiring the required resources.