The U.S. Digital Services Playbook – Key Takeaways

The U.S. Digital Services Playbook – Key Takeaways

The U.S. Digital Services Playbook – Key Takeaways by Uday Kumar, Chief Digital Officer March 25th, 2022 All News The U.S. Digital Services Playbook – Key Takeaways Being fairly new to the US federal #govcon #govtech domain, I was recently introduced to the United States Digital Service Playbook. If you haven’t checked out this valuable resource, you should! https://playbook.cio.gov/ I […]

Mitigating Friction from Product Adoption

Mitigating Friction from Product Adoption

Mitigating Friction from Product Adoption by Uday Kumar, Chief Digital Officer March 18th, 2022 All News Mitigating Friction from Product Adoption “If you build it, they will come” … That line may have worked for Kevin Costner’s character in Field of Dreams, but that rarely happens in the real world. Finding your product’s target audience is […]

Demystifying “Ops”

Demystifying “Ops”

Demystifying “Ops” by Uday Kumar, Chief Digital Officer March 11th, 2022 All News Demystifying “Ops” “Ops Gone Wild” … Do you ever pause to wonder why does every tech function now have an Ops suffix? What is the intuition behind the Ops movement? Most importantly, what/where is the value? So I decided to do a […]

Problem Solving with Product Strategy

product strategy

Problem Solving with Product Strategy by Uday Kumar, Chief Digital Officer February 4, 2022 All News Problem Solving with Product Strategy Generally speaking, there are 2 ways to problem-solve: Understand how someone solved the same or similar problem, learn from it, and emulate that approach Understand the problem by digging so deep that you are […]